Which? have issued a warning regarding Royal Mail scam texts currently doing the rounds.
The latest scam involves a fake text message asking customers to settle a fee and provide their personal details.
One scam text said: Royal Mail: Your package has a £2.99 unpaid postage fee. To pay this now visit (web link) or your package will be returned to sender.
The link leads to a web page which references a package number and asks for a full name and a date of birth. Royal Mail has advised people not to click on the link.
Below are other Royal Mail scams to watch out for:
Email scam
Email subject: Your package could not be delivered on (the date will change)
Sender: Royal Mail Group Ltd, various email addresses may be used including press.office@royalmail.com
The email informs you that your package could not be delivered due to no custom duty being paid.
Text scam
A text message states there is a package that needs to be resheduled and asks you to press on a ‘bit.ly’ link.
The link takes you to a scam site asking for payment.
Delivery scam
Email subject: We attempted to deliver your package at 09:35
Sender: RoyalMail Delivery, various email addresses are used
The email informs you that you have missed a package delivery from HMRC Revenue & Customs and gives a link to reschedule the delivery.
Email notice on your delivery
The subject, sender, date and link may change.
The email links to SurveyGizmo site, and asks for your email and password.
Parcel delivery
This is a text message saying a parcel is waiting for delivery.
Customers are asked: “Please confirm the settlement of 2.99 (GBP) via a link.”
If you receive a suspicious email or discover a Royal Mail branded website which you think is fraudulent, let them know by completing an online form.
